> For the complete documentation index, see [llms.txt](https://guide.letters.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.letters.gov.sg/for-agency-users.md).

# For Agency Users

- [Accessing LetterSG](https://guide.letters.gov.sg/for-agency-users/accessing-lettersg.md)
- [Creating Letter Templates](https://guide.letters.gov.sg/for-agency-users/creating-letter-templates.md)
- [Bulk Generating Letters](https://guide.letters.gov.sg/for-agency-users/bulk-generating-letters.md)
- [Sending Out Letters](https://guide.letters.gov.sg/for-agency-users/sending-out-letters.md): There are 3 modes of delivery offered: SMS, email and other services.
- [Sharing Access to Templates & Letters](https://guide.letters.gov.sg/for-agency-users/sharing-access-to-templates-and-letters.md)
- [Editing Letter Templates](https://guide.letters.gov.sg/for-agency-users/editing-letter-templates.md)
- [Cloning Letter Templates](https://guide.letters.gov.sg/for-agency-users/cloning-letter-templates.md)
- [Archiving Letter Templates](https://guide.letters.gov.sg/for-agency-users/archiving-letter-templates.md)
- [Viewing Previously Generated Letters](https://guide.letters.gov.sg/for-agency-users/viewing-previously-generated-letters.md)
- [Downloading Letters as PDF](https://guide.letters.gov.sg/for-agency-users/downloading-letters-as-pdf.md)
- [FAQs](https://guide.letters.gov.sg/for-agency-users/faqs.md)