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  • I have templates that I no longer use. How can I hide them away or archive them?
  • I would like to see my previously archived templates.
  • I would like to restore my archived template.
  • I have issues archiving my template. What do I do?

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  1. For Agency Users

Archiving Letter Templates

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Last updated 10 months ago

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I have templates that I no longer use. How can I hide them away or archive them?

Note: Archiving a template will also archive it for all users who have access to it. You can unarchive it later if needed. Letters previously issued from archived template will still be visible by the letter recipients, and will remain available in your dashboard.

  1. Navigate to the "Template Library" section.

  2. Select the template that you want to archive, then click on the dropdown button beside "Use this template"

  3. Select "Archive template" to hide this template away

  4. A popup should appear, asking you to confirm if you would like to archive the template.

I would like to see my previously archived templates.

You are able to see your previously archived templates if you have one or more archived templates.

  1. Navigate to the "Template Library" section.

  2. At the bottom of the page, click on "See archived templates". If you do not see this option, this may mean that you do not have any archived templates.

  3. You should be able to see all your archived templates.

I would like to restore my archived template.

  1. Navigate to the Archived templates page

  2. Select the template that you would like to restore, then click on the "Restore from archive" button

I have issues archiving my template. What do I do?

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If you encounter any issues, please share your thoughts with us by reaching out to us via or at support@letters.gov.sg.

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