🛫Bulk Generating Letters
How do I bulk generate letters on LetterSG?
After logging into LetterSG, you will be brought to the dashboard. Click on the "Create letters" button to proceed
Select a template that you wish to generate your letters from
Select how you would like to send out your letters.
If you would like LetterSG to handle sending for you directly, select your preferred medium: "SMS" or "Email".
Else, if you would like to disseminate your letters physically or via your own email or SMS provider, select "Other services".
If you have selected "SMS" or "Email" for the above, please refer to the following steps on these pages here:
For SMS: How do I send out generated letters to recipients via SMS?
For Email: How do I send out generated letters to recipients via email?
If you have selected "Other services" for the above, please refer to the following steps below:
If it is your first time generating letters with this template, click on "Download CSV template here" to download a sample CSV file to fill up.
Fill up your CSV file with the information you wish to be personalised in each letter like in the example below.
Note: Ensure to format your CSV file properly to avoid errors in the upload process, eg. omitting empty rows/cells.
Drag and drop the file into the upload area. If your CSV file is formatted properly, a success screen like this should show up.
Once you click on "Next: Create letter links", you will see a confirmation screen like this.
Upon clicking on "Download letter links", you will get a CSV that looks like the screenshot below, with 2 new columns on the right ("date_of_issue" and "letter_link").
By adding a separate column named "recipient" and adding the email address you wish to send the letters to, you will be able to use this file to upload onto Postman to send out to your intended recipients!
For more information on this, please refer to Postman's guide here: https://guide.postman.gov.sg/campaign-guide-email/email/how-do-i-send-an-email-campaign
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