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LetterSG Guide
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  • About LetterSG
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    • 🔏Accessing LetterSG
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    • 📝Editing Letter Templates
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    • 📂Archiving Letter Templates
    • 📚Viewing Previously Generated Letters
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    • 🗄️Downloading your letter as PDF
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  1. For Agency Users

Viewing Previously Generated Letters

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Last updated 14 days ago

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How do I view previously generated letters on LetterSG?

  1. Click on "Dashboard" and you should see a dashboard that displays batches of all the letters you have previously generated. You can click on each row to view the details of your letters in every batch.

  • In every batch of letters, you should be able to view the read status of all letters in that batch.

How can I download or export my letter data?

  1. Alternatively, you can click on the download icon on the main dashboard or the "Download CSV report" on the detailed batch dashboard to check the read status of your letters.

  • When you open your CSV, you will be able to track the read receipt of your generated letters in the CSV file under the "read_status" column for every letter.

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